Service

Training

Investment in training should be an investment in performance: in procurement as with every other discipline. But how do you ensure that it is an investment and not just a cost?

Our highly-skilled tutors will work closely with you to gain a full understanding of your business strategy and training needs, identifying skill gaps and making recommendations to remedy them

Organisations vary greatly in how they approach procurement and supplier management. Some larger organisations have the luxury of a dedicated procurement function, whereas others choose to decentralise these activities to budget holders.

In all instances, it is critical to ensure that colleagues are given the right tools and skills to be successful in their roles; and to give business leaders the confidence that third party spend is being managed by diligent and well-equipped professionals.

Many organisations – with or without a formal Procurement function – are unable to optimise the potential within their team, which can result in skill gaps. When budget and headcount restrictions limit your ability to plug those gaps, the existing team can sometimes be overlooked.  Our training service provides an effective programme of tailored training and coaching, designed to overcome skills deficits and boost organisational performance.

Our approach to training focuses on providing the skills, tools and content to your team members which can then be used in the real world, and not just the classroom!

Based upon the CIPS Global Standard for Procurement and Supply[1], a comprehensive competency framework developed by the Chartered Institute of Procurement and Supply, we will focus on enhancing both organisational and personal performance within any or all of the five levels of competency described in the Standard – Tactical, Operational, Managerial, Professional and Advanced Professional:

Tactical and operational

Tactical and operational

At the tactical and operational levels, we can cover the basics: from an introduction to Procurement for new starters, through to introductory or advanced negotiation skills. We can explain how to improve category management in your function – a strategic approach whereby organisations segment their spend into areas of related spend, enabling focus opportunities for consolidation and efficiency.

Your procurement professionals should understand the nature and purpose of contracts and legally binding obligations. Is this an area that needs up-skilling? We can help – as we can with commercial awareness: understanding better the market that your business operates in, identifying opportunities and working with limited resources to maximise return on investment.

Operational and managerial

Operational and managerial

At the operational and managerial levels, Supplier Relationship Management is another key skill area, where your procurement team will assess a supplier’s “capability to meet your needs, measure their performance during the contracting period and work with them to identify challenges” (CIPS). Our trainers will help you get the best from these working relationships. Managing and Mitigating Risk is central to your supplier relationships. By adopting a ‘what-if’ mind-set we will equip your team with the skills to identify, assess and prioritise risks and the tools to monitor, control and minimise or overcome their impact.

Professional and advanced professional

Professional and advanced professional

Lastly, at the professional and advanced professional levels, our trainers and senior management coaches will focus on issues such as leading an outcome-focused procurement team; the management of change; and on the improvements to business performance that personnel with roles in procurement and supply can generate for your organisation.